Customer Success Account Manager

On Site Full TimeQuebec, Quebec, CanadaMS

Role Overview

As a Customer Success Account Manager, you will be responsible for delivering services and being a trusted partner for our strategic clients. You will help them achieve more by accelerating their value realization across our Digital Cloud platforms.

What You Will Do

Your responsibilities will include managing customer relationships, supporting the development of strong relationships with key customer stakeholders, and collaborating with the account team to align customer success plans with account plan priorities.

Why It Might Be a Fit

You will be responsible for the end-to-end post-sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes.

Requirements

  • Master’s Degree in Business, Sociology, Psychology, Computer Science, or related field
  • 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
  • Proficiency in verbal and written communication in both English and French

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • Life insurance
  • Disability insurance
  • Retirement plan
  • 401(k) match
  • Paid time off
  • Vacation days
  • Sick leave
  • Holiday pay
  • Flexible work arrangements
  • Professional development opportunities
  • Employee discounts
  • Stock options
  • Equity participation

To apply for this job please visit apply.careers.microsoft.com.


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