Key Account Manager

Key Account Manager is responsible for managing therapy area, increasing product awareness, answering queries, and introducing new products. Responsible for customer focus, industry knowledge, and scheduling calls and visits with targeted doctors.

Requirements

• Customer Focus and Coverage
• Proficient with therapy and product features/benefits
• Actively participate in identifying key and potential medical practitioners
• Schedule and plan the frequency of calls and visits with targeted doctors
• Maintain current, approved protocol and promotional materials
• Achieve and exceed sales targets
• Specialist in product knowledge, therapy knowledge, and detailing skills
• Plan and execute field working as per approved tour programmes
• Take follow-up initiatives on feedback and customer service requirements
• Handle special product campaigns and new product launch campaigns
• Covers the Nursing homes, clinics, and hospitals as per agreed coverage requirements
• Collects data on annual budget for medicines, mode of purchase, rate contract/tendering etc.
• Assists in the collection of receivables, as per company policy
• Nurtures strategic relationships with top accounts
• Actively participate in Cycle meetings, periodic Sales & Marketing meeting and conventions
• Conducts group meetings, medical education camps, speaker programmes as may be necessary from time to time
• Guides and helps other team members within therapy area to design and execute scientific activities
• Actively participate in training, orienting and handholding the new comers
• To be a Mentor to the Trainees, probationers and freshly inducted sales professionals
• Expert in the therapy area and constantly providing guidance and coaching to TMs and STMs
• Liaising with the Stockists and distributors in connection with customer service requirements
• Imbibes the guidelines pertaining to Adverse Event Reporting and takes prompt action in compliance with the requirements
• Maintain quality customer list, current profile of assigned key accounts, key influencers & clinical thought leaders
• Execute Marketing Strategies in consonance with Marketing guidelines
• Collect Market intelligence, conduct market surveys, participate in special projects etc.
• Builds and maintain strong relationships with customers and build up a healthy rapport with them
• Work collectively with other team colleagues in arranging speakers, displays, special programs and CMEs
• Ensure adequate inventory level with trade partner and take prompt actions to prevent date expiry of products
• Adherence to Internal tools & Processes/ Administration /Values

Benefits

• Full Time
• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Flexible Work Arrangements