Senior Manager, Group Revenue & Sales Operations

Hybrid Full TimeLos Angeles, California, United StatesMuseum of Ice Cream

Role Overview

The Senior Manager, Group Revenue & Sales Operations will lead B2B sales growth, focusing on corporate events, team-building experiences, client entertainment, offsites, convention business, and private museum buyouts. This hands-on leader will personally develop and close high-value accounts while improving inbound conversion, building repeat business, and leading sales support.

What You Will Do

Develop and execute the B2B sales strategy across five museums, own booked-revenue goals, identify new business opportunities, and develop strategic corporate accounts and repeat business.

Why It Might Be a Fit

The ideal candidate will have 8+ years of experience in group and event sales, business development, or commercial leadership, with a proven track record personally prospecting, negotiating, and closing high-value corporate events, private buyouts, and complex venue sales.

Requirements

  • 8+ years of experience in group and event sales, business development, or commercial leadership
  • Proven track record personally prospecting, negotiating, and closing high-value corporate events, private buyouts, and complex venue sales
  • Experience developing B2B sales strategies, strategic accounts, and repeat business
  • Demonstrated success building or improving sales operations, processes, workflows, and technology
  • Strong understanding of CRM platforms, sales automation, AI-enabled tools, and revenue reporting
  • Experience managing pipelines, forecasting, lead conversion, and sales performance
  • Strong analytical, negotiation, communication, and cross-functional leadership skills
  • Ability to balance strategic planning with hands-on execution

Benefits

  • Competitive pay
  • Annual bonus
  • Stock options
  • 401k, with match
  • PTO and sick time
  • Medical, dental, vision
  • Perks including Classpass, commuter discounts, employee assistance program, and unlimited ice cream
  • Employee development opportunities
  • 16 free museum tickets per year for friends and family, with free entry for self
  • 50% off retail products
  • Ability to advance within the organization

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To apply for this job please visit jobs.workable.com.

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