Customer Success Manager

Hybrid Full TimeKuala Lumpur, MalaysiaMYS005 Thomson Reuters Asia Sdn. Bhd

The Customer Success Manager is responsible for building and nurturing long-term relationships with customers in Asia to drive engagement, adoption, and satisfaction with our solutions. The role involves designing and implementing customer success plans, guiding new customers through the onboarding process, and analyzing customer usage patterns to identify adoption barriers.

Requirements

  • Bachelor’s Degree in Business or equivalent
  • Minimum 3-5 years of relevant work experience
  • Interest in learning about new technology and software

Benefits

  • Flexible vacation
  • Mental Health Days off
  • Headspace app access
  • Retirement savings
  • Tuition reimbursement
  • Employee incentive programs
  • Resources for mental, physical, and financial wellbeing

To apply for this job please visit thomsonreuters.wd5.myworkdayjobs.com.


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