Revenue Operations & Systems Lead

Role Overview

NationSwell is seeking a part-time Revenue Operations & Systems Lead to drive the development and implementation of scalable systems, processes, and reporting that power our membership business.

What You Will Do

The ideal candidate is highly analytical, technically proficient, detail-oriented, and comfortable translating business needs into practical systems solutions. This is a hands-on builder role, focused on end-to-end building and maintenance of the operational infrastructure that enables leadership to make informed decisions and teams to deliver a consistent, high-quality member experience.

Why It Might Be a Fit

The ideal candidate has 3–5+ years of experience in Revenue Operations, Customer Success Operations, Business Operations, Sales Operations, or a related role, with a track record of building and owning systems, ideally within a membership, community, or event-based organization.

Requirements

• 3–5+ years of experience in Revenue Operations, Customer Success Operations, Business Operations, Sales Operations, or a related role
• Hands-on experience with Salesforce, including admin-level configuration (including Flows), dashboards, data management, and reporting
• Strong proficiency with Airtable, Excel, and/or Google Sheets, including building databases, tracking tools, analytical models, and reports
• Demonstrated experience developing operational dashboards and integrated reporting across multiple systems (e.g., Cvent, HubSpot, Outreach) and translating data into actionable insights
• Experience implementing process improvements, workflow automation (e.g., APIs, Zapier, Make, light scripting, and AI tools such as Claude), and system enhancements with a strong understanding of CRM data structures, data integrity, and cross-functional information management

Benefits

• Paid sick leave as required by applicable state and local law