Role Overview
Deliver highly personalized and strategic experience for our most important enterprise customers, managing a focused portfolio of Enterprise accounts and ensuring customers achieve measurable value from NAVEX solutions.
What You Will Do
Serve as a trusted advisor to executive stakeholders, strengthening customer relationships, driving product adoption, and ensuring long-term partnership success.
Why It Might Be a Fit
You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success, with opportunities for growth, leadership, and making an impact.
Requirements
- 8+ years in Customer Success, Customer Experience, Account Management, or SaaS post-sales leadership
- Proven ability to improve retention, expansion, and global CX performance
- Expertise in data-driven CX, customer health, and lifecycle analytics
- Strong executive communication and cross-functional influence skills
- Culture Agility
- AI Readiness
Benefits
- Meaningful Purpose
- High-Performance Environment
- Candid, Supportive Culture
- Growth That Matters
- Rewards for Results
To apply for this job please visit jobs.dayforcehcm.com.
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