Role Overview
We are seeking a strategic yet hands-on leader with PBM or related healthcare industry experience to transform how products are developed, approved, launched, and managed across the enterprise.
What You Will Do
The Sr. Director, Product Operations & Governance will play a critical role in building, implementing, and sustaining a scalable product governance framework that brings structure, accountability, and consistency to the end-to-end product lifecycle.
Why It Might Be a Fit
Success in this role requires exceptional relationship-building, change management, and influencing skills, as well as experience applying Agile, Lean, Six Sigma, or similar continuous improvement methodologies.
Requirements
- PBM or related healthcare industry experience
- Bachelor’s degree in business, healthcare administration, technology, product management, or a related field required. Master’s degree preferred.
- 10+ years of progressive experience in product governance, product operations, product management, portfolio management, risk management, compliance, or enterprise program leadership required.
- 5+ years of progressive leadership experience, which may include leading individual contributors or teams, required.
- Proven experience designing and implementing governance models, decision rights, stage-gate processes, portfolio routines, and product lifecycle controls required.
- Knowledge of product lifecycle management, agile delivery, enterprise systems, regulatory considerations, privacy, security, and operational readiness required.
- Experience translating business strategy, customer needs, market intelligence, and risk considerations into product roadmaps, approval decisions, and execution plans required.
- Demonstrated ability to use data, metrics, feedback, and financial analysis to assess product health, prioritize investments, and mitigate risk required.
- Demonstrated ability to influence senior leaders, align cross-functional stakeholders, and lead change across complex matrixed teams required.
- Participate in, adhere to, and support compliance program objectives.
- The ability to consistently interact cooperatively and respectfully with other employees.
Benefits
- Top of the industry benefits for Health, Dental, and Vision insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% – No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
To apply for this job please visit careers-navitus.icims.com.
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