Role Overview
The Sales Operations Specialist is responsible for ensuring customer documentation and shipment planning run on time and first time right, making sure customers experience Nedstar as reliable and traders can focus on trading.
What You Will Do
Key responsibilities include documentation & compliance, shipment planning, customer service, problem resolution, systems & administration, payments & order release, and commercial awareness.
Why It Might Be a Fit
The ideal candidate is professionally mature, thrives in a busy environment, and has 4-8 years of experience in sales support, sales operations, or customer operations.
Requirements
- 4 to 8 years of experience in sales support, sales operations or customer operations
- A university degree or HBO working and thinking level
- Fluent English, spoken and written
- Solid working knowledge of export documentation and shipment execution (road and sea container)
- Strong planning skills
- Sharp attention to detail
- Reliability and follow-through
- Assertiveness
- A solution-focused mindset
- Confident with Excel
- Experience with an ERP or CRM such as Agiboo or HubSpot is welcome but not required
Benefits
- A full-time role with real ownership in a dynamic, international and friendly team
- A clear growth path towards Sales Operations Manager and Senior Sales Operations Manager
- Development opportunities, including language classes, training courses and coaching
- A competitive salary package
- An open, fun-loving company culture
- Regular social activities
- Free, healthy office lunches
- Flexible working hours for a good work-life balance
- A centuries-old canal house office on the Herengracht in the historic heart of Amsterdam
To apply for this job please visit nedstar.jobs.personio.com.
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