Team Leader Customer Operations

On Site Full TimeSouth Holland, NetherlandsNeele-Vat

Role Overview

Lead a team of approximately six colleagues, ensuring customers receive optimal service delivery. Connect the link between customers, warehouse, and internal departments.

What You Will Do

Monitor daily operation, set priorities, maintain customer relationships, and align with warehouse and internal departments.

Why It Might Be a Fit

Identify opportunities for improvement, implement process improvements, and monitor quality, KPIs, and customer satisfaction.

Requirements

  • MBO+ or HBO work and thinking level
  • Experience in leading, coaching, and developing employees
  • Good command of the Dutch and English languages in word and writing
  • Knowledge of logistics processes and customer service
  • A proactive attitude, communicative skills, and an eye for improvement

To apply for this job please visit linkedin.com.

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