Role Overview
We’re searching for a Customer Success Manager to help build out our post-sale account management function and process. You’ll be responsible for onboarding, managing, and expanding our commercial supply partnerships.
What You Will Do
Maximize commercial supply partner engagement, increase number of properties listed, and maximize total number of Neighbor properties earning revenue for each commercial partnership.
Why It Might Be a Fit
Our ideal candidate is someone who thrives in an ambiguous environment, develops, implements, and iterates on business strategies to deliver growth and a positive experience.
Requirements
- Demonstrated success identifying business opportunities for clients and increasing partner engagement and utilization of company products.
- AI experience in automating processes at scale.
- Uses data analysis, reporting, and forecasting to guide business decisions.
- Track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through.
- Experience in commercial real estate a plus, especially familiarity with large REITs and parking operators.
- Experience using analytical, account management, and productivity tools including Domo, HubSpot, and Google Suite.
- High level of comfort working in a startup environment: fast-paced, ambiguous, and a roll-up-your-sleeves attitude to solving tough problems.
Benefits
- Generous Stock options
- Medical, dental, and vision insurance
- Generous PTO
- 11 paid company holidays
- Hybrid work model – WFH every Monday
- 401(k) plan
- Infant care leave
- On-site gym/showers open 24/7
To apply for this job please visit jobs.lever.co.
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