Role Overview
The Engagement Manager – Client Growth is a critical contributor to the success of the Consumer Servicing team’s Client Onboarding organization. This hybrid role is responsible for owning the client implementation lifecycle end-to-end, serving as the primary point of accountability during the transition from Sales to Management.
What You Will Do
The key responsibilities of this role include planning and executing onboarding and implementation projects, delivering each implementation against agreed cost, time, scope, and quality constraints, and supporting internal implementations that deliver client value.
Why It Might Be a Fit
To be successful in this role, you will need to have demonstrated effectiveness in both project management and program-level process management and optimization, with strong financial acumen for tracking and defending project budgets and excellent workflow management skills.
Requirements
- Bachelor’s degree required
- 5–8 years of project and/or program management experience
- Experience in end-to-end client onboarding and implementation
- PMP certification a plus; program management credentials (e.g., PgMP) also valued
- Experience with project management tools
Benefits
- Medical, dental, vision, HSA and FSA
- Generous earned time off
- 401K/student loan repayment
- Life insurance & AD&D insurance
- Employee assistance program
- Employee stock purchase program
- Tuition reimbursement
- Performance-based incentive pay
- Short- and long-term disability
- Robust wellness program
To apply for this job please visit nelnet.wd1.myworkdayjobs.com.
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