Product Operations Manager

On Site Full TimeSingapore, SingaporeNetEase Games

Role Overview

The Product Operations Manager will identify user needs and growth opportunities through user feedback, behavioral data, market trends, and major game launches. They will develop user growth strategies across acquisition, engagement, retention, referral, and monetization. The role involves exploring and executing growth campaigns, promotional mechanics, referral programs, and user incentives. The Product Operations Manager will lead partnerships with game publishers, platforms, creators, and other industry partners, including co-marketing, player benefits, game launch campaigns, and product integrations. They will collaborate with Product, Engineering, Marketing, Business Development, and Community teams to deliver, evaluate, and optimize growth initiatives.

What You Will Do

The main day-to-day responsibilities include identifying user needs and growth opportunities, developing user growth strategies, exploring and executing growth campaigns, and leading partnerships with industry partners.

Why It Might Be a Fit

The ideal candidate will have strong user insight and market awareness, with hands-on experience in growth strategies, campaigns, user incentives, or community operations. They will have strong ownership and execution skills, with the ability to independently drive projects from idea to delivery. The candidate will be results-oriented, adaptable, and passionate about mobile games and the global gaming industry.

Requirements

  • 3+ years of experience in product operations, growth operations, game operations, or a related field
  • Strong user insight and market awareness
  • Hands-on experience in growth strategies, campaigns, user incentives, or community operations
  • Strong ownership and execution skills
  • Analytical, communication, project management, and cross-functional collaboration skills
  • Professional working proficiency in Mandarin Chinese and English

To apply for this job please visit job-boards.greenhouse.io.


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