Role Overview
The Lead Sales Operations Manager will drive pipeline visibility, forecasting coordination, and CRM discipline across the global Channel and MSP Sales organizations. This role plays a key part in ensuring accurate reporting, strong data governance, enablement, and partner support programs.
What You Will Do
The Lead Sales Operations Manager will own the operational rhythm of onboarding, enablement, reporting, forecasting, and CRM governance across the Channel Sales organization. They will also lead a team of Partner Sales Operations Analysts and act as the primary point of escalation for complex reporting, data, or process issues.
Why It Might Be a Fit
This role requires a detail-oriented and digitally savvy Team Lead with experience in Sales Operations, Channel Operations, Revenue Operations, or a related analytical role. The ideal candidate will have strong hands-on experience with Salesforce administration and data governance, proficiency with BI and AI tools, and excellent communication skills.
Requirements
- 5+ years of experience in Sales Operations, Channel Operations, Revenue Operations, or a related analytical role
- Strong hands-on experience with Salesforce administration and data governance
- Proficiency with BI and AI tools such as Claude, Power BI, Tableau, or similar reporting platforms
- Strong analytical skills with the ability to translate data into clear, actionable recommendations for senior stakeholders
- Experience supporting forecast cycles and sales process governance in a B2B SaaS or technology environment
- Familiar with training and enablement programs and platforms such as Litmos
Benefits
- Competitive Health Benefits
- Continuous Learning and Development Opportunities
- Team-Oriented, Collaborative, and Innovative Work Environment
- Regular Company Town Halls to Keep You Informed
- Opportunities for Career Growth and Advancement
To apply for this job please visit ats.rippling.com.

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