Functional Lead, AI & Agentforce Delivery

Role Overview

As a Functional Lead, AI & Agentforce Delivery, you will manage and support customer-facing Agentforce and AI implementation projects, leveraging NeuraFlash products and solution accelerators. You will act as a thought leader for customers, guiding them in defining use cases and business outcomes, and will oversee and shape the overall solution.

What You Will Do

You will manage overall delivery of Agentforce and AI implementation projects, plan and monitor project financials, scope, and schedule, act as primary day-to-day point of contact for clients, and facilitate regular status meetings with project team, sponsors, and stakeholders.

Why It Might Be a Fit

The ideal candidate has a strong understanding of Salesforce & AI solutions, experience in a professional services/consulting environment, and experience leading delivery as a project manager or scrum leader.

Requirements

• 5+ years of experience as a delivery leader overseeing AI-related implementation of business solutions on Salesforce or AWS platform across all phases of project delivery
• Outstanding verbal and written communication skills to audiences of all levels
• Experience working in a professional services/consulting environment
• Experience leading delivery as project manager or scrum leader
• Experience with estimation/sizing and SOW/Change Order contracting
• Certified Salesforce Admin + Sales Cloud or Service Cloud Consultant certifications
• Demonstrated track record of writing SOWs and Change Requests and managing scope

Benefits

• Dental insurance
• Vision insurance
• Flexible work arrangements
• Travel opportunities
• Competitive salary
• Opportunities for professional growth and development