Sr. Manager, Business Operations & Revenue Strategy

Role Overview

The Senior Manager, Business Operations & Revenue Strategy leads business operations, systems strategy, data integrity, and ticket revenue management for the Marketing Department. This role makes sure workflows are consistent and well documented, that Marketing’s full platform ecosystem is used efficiently, and that the department can track, manage, and report on its work.

What You Will Do

Key responsibilities include overseeing business operations, platform strategy and CRM optimization, data management and integrity, dynamic pricing and revenue management, reporting, analytics, and insights, and training and staff support.

Why It Might Be a Fit

The ideal candidate will have 4+ years of experience in marketing operations, CRM administration, revenue management, business operations, or ticket operations, and hands-on experience administering Salesforce, Pardot, and Archtics/Ticketmaster.

Requirements

• 4+ years of experience in marketing operations, CRM administration, revenue management, business operations, or ticket operations
• Hands-on experience administering Salesforce, Pardot, and Archtics/Ticketmaster
• Experience with data management practices such as de-duplication, data cleansing, and maintaining data standards across systems
• Experience with dynamic pricing, yield management, or inventory strategy
• Advanced proficiency in Microsoft Excel
• Familiarity with SQL or data visualization tools (Tableau, Power BI)