Business Operations Lead E Commerce Marketing

Hybrid Full TimeBuffalo, New York, United StatesNewbury Franklin

Role Overview

The Business Operations Lead sits at the center of our digital commerce and marketing efforts, evaluating new opportunities and shaping them into clear recommendations, building analysis behind key decisions, and driving cross-functional initiatives through to completion.

What You Will Do

Own a dynamic portfolio of projects across e-commerce and marketing, research and evaluate new initiatives, drive execution across teams, and support key decisions with data.

Why It Might Be a Fit

We’re looking for a versatile operator who learns new problems quickly and owns outcomes end to end, with a track record of personally driving projects from concept to completion, analytical skills, and a high ownership and hands-on approach.

Requirements

  • Bachelor’s degree or comparable hands-on professional experience
  • Experience in business operations, strategy, consulting, e-commerce, digital marketing, or a similar role where you owned varied, cross-functional work
  • A track record of personally driving projects from concept to completion
  • Analytical: comfortable working with data, building analyses and models, and forming well-reasoned, defensible recommendations
  • A versatile generalist who thrives on variety — equally effective in technical discussions with developers and channel strategy conversations with marketing
  • High ownership and a hands-on approach — eager to learn new tools and develop new skillsets as projects demand, with the judgment to know when to act independently and when to align first
  • Familiarity with e-commerce or digital marketing strongly preferred; B2B or industrial distribution experience is a plus

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