Customer Success Manager

On Site Full TimeVirginia, United StatesNexTech Solutions

Role Overview

NTS is seeking a Customer Success Manager to support users across various CONUS customer locations, guiding them through analytical workflows, data inquiries, and research best practices.

What You Will Do

The CSM will serve as the traveling, customer-facing technical representative, supporting various customer locations, guiding users through complex Intelligence research workflows and tools, and delivering training sessions.

Why It Might Be a Fit

The ideal candidate will have strong technical and communication skills, with the ability to troubleshoot user issues and coordinate fixes with internal engineering teams.

Requirements

  • Strong technical and communication skills
  • Ability to troubleshoot user issues and coordinate fixes with internal engineering teams

To apply for this job please visit secure7.saashr.com.

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