Inside Sales Representative (Customer Expansion)

Role Overview

As an Inside Sales Representative (Customer Expansion), you’ll drive revenue growth within Nextiva’s existing small business customer base. You’ll proactively reach out to customers, uncover opportunities, and deliver solutions by connecting customer challenges to the value of Nextiva’s AI-Powered Platform.

What You Will Do

You’ll drive expansion revenue, create opportunities, understand the customer’s business, position Nextiva’s AI-Powered Solutions, demonstrate value, and continuously improve.

Why It Might Be a Fit

You’ll be motivated by growth, take ownership, and bring energy and resilience to a fast-paced sales environment. You’ll be coachable, curious, and willing to keep learning.

Requirements

• 2+ years’ experience in a customer-facing role where you were directly accountable for revenue-related goals or targets
• Advanced English fluency, both spoken and written, with the ability to simplify complex and/or technical concepts
• Comfort with frequent outbound customer conversations and proactive outreach
• The ability to thrive in a high-velocity environment with short, fast sales cycles
• A professional, customer-ready presence and communication style
• Business curiosity and the ability to quickly understand different customers, industries, and business needs
• Strong organization, follow-through, and attention to detail
• Coachable, with demonstrated ability to apply feedback to improve performance
• Self-motivated and resourceful, you take ownership of your work and take initiative to solve problems
• Demonstrated curiosity about AI and technology; motivated to continuously learn, apply new tools, and build your sales and product knowledge

Benefits

• Competitive base salary + uncapped commission
• Opportunity to grow and advance your career with a company at the forefront of AI-powered customer experience
• Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage
• Life Insurance (24 times your monthly salary)
• Work-Life Balance – Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time
• Financial Security – Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA)
• Wellness – Employee Assistance Program and comprehensive wellness initiatives
• Growth – Access to ongoing learning and development opportunities and career advancement