Territory Partner Manager (MI, IL, IN, OH)

Role Overview

The Territory Partner Manager will be at the heart of Nextiva’s channel ecosystem, blending their passion for customer experience solutions, channel strategy, and enablement to help partners WIN WITH NEXTIVA. They will own a high-impact portfolio of channel partners, identifying, recruiting, and enabling partners with the hunger and capability to lead with Nextiva’s industry-leading CX and collaboration solutions.

What You Will Do

The Territory Partner Manager will create and execute territory strategies that drive partner-led pipeline, revenue growth, and long-term success through segmentation, prioritization, and tailored go-to-market strategies. They will set clear expectations and joint objectives with partners, ensuring they’re equipped with enablement resources, marketing support, and technical tools to succeed.

Why It Might Be a Fit

The Territory Partner Manager will be a trusted advocate and escalation point for partners, ensuring internal stakeholders hear and respond to partner feedback and market insights. They will leverage advanced AI-driven insights to identify high-potential partners, whitespace opportunities, and risks, translating data into actionable strategies for engagement and growth.

Requirements

• 2+ years of channel sales experience, ideally within the CCaaS/CX industry
• Travel Requirement: 50-75%
• Proven ability to coach, motivate, and retain strategic partners with demonstrable impact on partner-driven growth
• Track record of building and executing successful partner business and marketing strategies
• Exceptional communicator and relationship-builder with a keen understanding of partner economics
• Adaptability, self-direction, and a collaborative spirit; thrives in a fast-paced, evolving environment
• High-energy professional who is organized, analytical, and motivated by strategic growth opportunities
• Proficiency in using CRM systems, specifically Salesforce, to manage partner relationships, analyze pipeline health, and track sales performance
• Experience leveraging AI tools to analyze partner performance metrics (such as win rates, revenue trends, and pipeline opportunities) and translating these insights into actionable recommendations for strategic territory planning and partner prioritization

Benefits

• Health: Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
• Insurance: Life, disability, and supplemental indemnity plans
• Work-Life Balance: Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
• Financial Security: 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• Wellness: Employee Assistance Program (EAP) and comprehensive wellness initiatives
• Growth: Access to ongoing learning and development opportunities and career advancement