Product Operations (Platform/Omnichannel)

On Site Full TimeHo Chi Minh City, VietnamNhà Thuốc FPT Long Châu

Role Overview

Responsible for ensuring the stability, efficiency, and continuous improvement of our E-commerce and Omnichannel platforms.

What You Will Do

Translate business needs into system requirements, coordinate system operations and integrations, and drive improvements across digital platforms and customer journeys.

Why It Might Be a Fit

Strong analytical thinking and problem-solving skills, experience working with cross-functional teams, and understanding of E-commerce operations and system flows.

Requirements

  • Bachelor’s degree in Information Systems, Business, E-commerce, or related fields
  • 1-3 years of experience in Product Operations / System Operations / E-commerce Operations
  • Strong understanding of E-commerce operations and system flows (OMS, CRM, order lifecycle)
  • Experience working with cross-functional teams (Business, Product, Tech)
  • Strong analytical thinking and problem-solving skills
  • Experience in system integration, UAT, or working with vendors is a plus
  • Familiar with data tools (Excel, Power BI, Google Analytics; SQL is a plus)

Benefits

  • Competitive income and performance-based bonus
  • 13th month salary and KPI bonuses
  • Opportunity to work on large-scale systems and product development
  • Training programs aligned with job requirements
  • Full social, health, and unemployment insurance
  • Annual salary review based on performance
  • Clear career development path

To apply for this job please visit linkedin.com.

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