Role Overview
Supports the accurate, timely and secure processing, validation and delivery of operational data. Collaborates with Operations and internal stakeholders to meet service-level and client requirements.
What You Will Do
Provide daily support for Mobile/Online research panels, assist in developing and enhancing panelist communications, monitor panel data for unexpected changes, and work closely with local and international teams to ensure smooth panel operations.
Why It Might Be a Fit
Requires strong attention to detail, accuracy mindset, and basic problem-solving skills to investigate discrepancies and follow procedures. Willingness to learn Nielsen systems, data definitions, quality standards, and repeatable operational processes and maintain high data accuracy and quality standards.
Requirements
- Minimum SPM, STPM, certificate, diploma, or an equivalent qualification.
- 1–2 years of relevant experience in operations, data entry, administrative, or business support roles.
- Fluency in English and Bahasa Malaysia is a must; Other local language skills preferred.
- Computer literacy with proficiency in email, spreadsheets, word processing, Google Suite, and database applications.
Benefits
- Dental insurance
- Vision insurance
To apply for this job please visit jobs.smartrecruiters.com.
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