Role Overview
The Customer Success Manager will build lasting relationships with customers across Northern UK, ensuring Nobi becomes an integral part of daily care routines and delivers meaningful, long-term value.
What You Will Do
Key responsibilities include building trusted relationships, conducting regular on-site visits, supporting care teams through training and coaching, and proactively identifying challenges to address customer satisfaction and retention.
Why It Might Be a Fit
The ideal candidate will have 5+ years of experience in Customer Success, Account Management or a similar customer-facing role, with strong communication, organisational and problem-solving skills, and a proactive, hands-on mindset.
Requirements
- 5+ years of experience in Customer Success, Account Management or a similar customer-facing role
- Natural relationship builder
- Strong communication, organisational and problem-solving skills
- Experience driving technology adoption, delivering training or supporting change management
- Proactive, hands-on mindset with a strong sense of ownership
Benefits
- Competitive salary
- Flexible working environment
To apply for this job please visit careers.nobi.life.
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