Customer Enablement Manager

Role Overview

We’re hiring our first Customer Enablement professional to build Nooks University from the ground up. You’ll create the learning experiences that help customers onboard independently, build confidence using Nooks, and keep learning as our product evolves.

What You Will Do

You’ll build Nooks University, design and maintain a customer education program, create product videos, support ongoing learning, and measure and improve the program.

Why It Might Be a Fit

We’re looking for someone who has built customer-facing enablement programs before and can turn an open-ended mandate into practical, useful learning experiences.

Requirements

• 5+ years of experience in customer enablement at a high-growth SaaS company
• Prior experience building and launching customer-facing enablement or education programs
• A strong track record as a self-managed individual contributor
• Hands-on skill creating product walkthrough videos and clear learning content
• Experience evaluating enablement vendors and implementing learning platforms