Seasonal Customer Experience Specialist

Role Overview

The ideal Customer Experience Specialist is motivated, detailed oriented, and committed to providing outstanding customer service every day. In this role, you’ll wear many hats from working with stylists to processing merchandise to supporting in-store events.

What You Will Do

Welcome customers, understand and support back of house processes, support event execution, and perform light cleaning duties.

Why It Might Be a Fit

You own this if you have a high level of ownership, accountability and initiative, the ability to identify opportunities that benefit the customer, and the ability to quickly adapt to new initiatives, concepts, and services within the store.

Requirements

• A high level of ownership, accountability and initiative
• The ability to identify opportunities that benefit the customer and build solutions that meet the customers’ expectations, including resolving any issues
• The ability to quickly adapt to new initiatives, concepts, and services within the store
• Proven success in working in a fast-paced environment with the ability to multi-task
• A basic understanding of technology tools and computer applications such as Microsoft Outlook, Booking Bug, Excel, and more

Benefits

• Medical/Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance
• Disability
• Merchandise Discount
• EAP Resources
• 401k
• Medical/Vision/Dental/Life/Disability insurance options
• PTO accruals
• Holidays

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