Retail Customer Experience Manager

Role Overview

As a Customer Experience Manager, you will help keep the store running smoothly for customers and employees. You will create action plans for the sales team, manage a team of sales representatives and team leads, and facilitate the hiring process, training, and performance management.

What You Will Do

Key responsibilities include creating action plans, managing a team, facilitating the hiring process, serving as Manager on Duty, and being responsible for opening and closing the store.

Why It Might Be a Fit

The company is looking for people who share their blue-collar work ethic and are willing to put in the effort to help customers and the company succeed.

Requirements

• High school education or equivalent required
• 2 years of college or related technical training preferred
• 2 years of related retail experience
• Previous supervisory experience preferred
• Ability to lead, guide, and mentor store employees
• Strong customer service, decision-making, and problem-solving skills
• Knowledge of tools and equipment appreciated, but not required
• Ability to lift up to 70 lbs

Benefits

• Competitive Pay: Earn $53,300 – $62,730 annually
• Flexible Work Schedule
• Comprehensive Benefits Package
• Generous Employee Discount
• Get Paid on Your Terms
• Holidays and Time Off
• Incentives