Sales Operations Manager

Role Overview

Supports the strategic and day-to-day execution of the Distribution sales team by coordinating sales administration, driving customer initiatives, tracking performance, and ensuring cross-functional alignment.

What You Will Do

Manages sales reporting, forecasting, and analytics to inform strategic decisions and identify growth opportunities, coordinates cross-functional execution of customer initiatives, and leads internal communication and alignment across functions to support customer deliverables and timelines.

Why It Might Be a Fit

The Sales Operations Manager plays a critical role in enabling the account team to deliver on customer commitments and growth objectives, and contributes to a customer-centric culture focused on operational excellence and partnership.

Requirements

• Bachelor’s degree in business, Supply Chain, Finance, or related
• 5+ years of experience in sales operations, customer operations, or commercial support roles
• Knowledge of the legacy Novolex asset base
• Strong analytical skills with experience in sales reporting, forecasting, and performance metrics
• Proficiency in Excel, Power BI, and CRM systems; experience ERP systems
• Excellent organizational and project management skills with a strong attention to detail
• Ability to collaborate cross-functionally and influence without authority
• Strong communication skills and a proactive, solution-oriented mindset

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Well-being resources focused on mental, physical, and financial health