Role Overview
The Business Customer Experience Specialist role entails providing comprehensive sales support to wireless sales consultants, major account representatives, and agents.
What You Will Do
Responsibilities include analyzing customer account information, resolving billing issues, and promoting Cellcom services to both business and consumer customers.
Why It Might Be a Fit
A detail-oriented individual who enjoys providing excellent customer service, resolving billing issues, and supporting sales initiatives in a dynamic wireless telecommunications environment would thrive in this role.
Requirements
- Four-year high school education or equivalent required.
- Associate degree preferred.
- Minimum of two years’ experience in customer service or sales, with knowledge of wireless sales and service preferred.
- Valid driver’s license required.
- Ability to analyze customer account information, perform rate plan analysis, and resolve billing issues.
Benefits
- To view our competitive benefits, click here!
To apply for this job please visit jobs.dayforcehcm.com.
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