Sales Operations Senior Director

Role Overview

The Sales Operations Senior Director will lead the design, alignment, documentation, and socialization of the annual bookings targeting process across North America business units. This role will partner closely with the Sr. Director North America Sales Operations, FP&A, Global Sales Strategy & Insights, and senior business and finance leadership to determine appropriate FY27 bookings targets that are communicated across the organization.

What You Will Do

The primary objective is to establish, validate, align, and communicate annual bookings targets across North America business units & Global Practices, encompassing Annual Contract Value (ACV), Total Contract Value (TCV), ACV Gross Profit (ACV GP), and TCV Gross Profit (TCV GP) – along with other measures.

Why It Might Be a Fit

This is a time-bound assignment focused on delivering the FY27 annual bookings targets. The Sales Operations Senior Director will facilitate stakeholder alignment, clarify roles and responsibilities, establish process governance, and ensure the resulting methodology is fully documented and understood by business unit, sales, practice, and finance leadership.

Requirements

• 10 + years of significant experience in Sales Operations, and financial planning
• 10 + years with a strong understanding of enterprise sales planning, bookings targets, revenue-related metrics, and financial planning processes.
• Experience partnering with FP&A and finance leadership to align business objectives, financial assumptions, and performance targets.
• Demonstrated ability to lead structured stakeholder discussions, resolve competing perspectives, and drive alignment on complex business decisions.
• Ability to operate effectively in a matrixed organization and translate complex methodologies into clear, actionable processes.