Role Overview
The Sales Operations Manager is responsible for optimizing the systems, processes, and data that power the sales organization. This role partners closely with Sales, Marketing, Finance, and Customer Success to improve pipeline visibility, sales productivity, forecasting accuracy, and CRM effectiveness.
What You Will Do
Own and continuously improve the sales process, manage and administer the CRM, build and maintain dashboards and reports, partner with Sales leadership, and identify bottlenecks in the sales cycle.
Why It Might Be a Fit
The ideal candidate is analytical, process-driven, and comfortable working cross-functionally to translate business needs into scalable operational solutions.
Requirements
- Bachelor’s degree in Business, Finance, Economics, or a related field, or equivalent experience.
- 3-5+ years of experience in sales operations, revenue operations, business operations, or a related analytical role.
- Hands-on experience administering a CRM platform (Salesforce, HubSpot, or similar).
- Strong analytical skills with proficiency in Excel/Google Sheets; experience with BI tools (e.g., Tableau, Looker) is a plus.
- Experience with ZoomInfo, a plus.
- Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
- Excellent communication skills, with the ability to work cross-functionally and present to leadership.
- Strong process orientation and problem-solving skills with high attention to detail.
- Proven ability to work effectively in a remote setting.
Benefits
- 401(k) with matching
- Medical
- Dental
- Vision
- Life insurance
- Disability coverage
- Paid sick time
- Paid vacation
- Clothing allowance
- Paid holidays
- Commission
To apply for this job please visit nwestco.hrmdirect.com.

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