Sales Strategy and Operations Analyst III

Role Overview

The Sales Operations team is at the heart of the Sales and Marketing organization, enabling a smooth and structured sales process. The team focuses on training, communication, automation, and sales technology to ensure every team member is as successful and productive as possible.

What You Will Do

Own and continuously improve the end-to-end sales process, including account and territory management, pipeline generation, opportunity management, forecasting, and sales execution. Develop and maintain reports, dashboards, and analytical frameworks that provide visibility into pipeline, pipeline coverage, opportunity progression, sales performance, forecasting, conversion, and other key commercial metrics.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of B2B sales processes, including pipeline management, opportunity management, sales stages, forecasting, account management, territory management, and sales performance reporting. They will also have hands-on experience owning or driving Salesforce enhancement, implementation, or process-improvement projects.

Requirements

• A minimum of 3–4 years of relevant experience in Sales Operations, Revenue Operations, Sales Strategy & Operations, CRM Operations, or a similar function.
• Bachelor’s degree required, with an MBA considered a plus.
• Strong understanding of B2B sales processes, including pipeline management, opportunity management, sales stages, forecasting, account management, territory management, and sales performance reporting.
• Strong working knowledge of Salesforce, with practical experience across objects, fields, reports, dashboards, users, permissions, data management, and general configuration.
• Hands-on experience owning or driving Salesforce enhancement, implementation, or process-improvement projects, including requirement gathering, solution design, testing, deployment coordination, documentation, training, and adoption.
• Experience working with Salesforce implementation partners, technical teams, or system administrators to translate business requirements into scalable CRM solutions.
• Experience owning or managing sales technology platforms such as Salesforce, Outreach, Clay, LinkedIn Sales Navigator, enrichment tools, automation platforms, or similar systems.
• Strong understanding of pipeline and opportunity management, including data hygiene, stage progression, close-date accuracy, pipeline coverage, conversion metrics, and forecasting discipline.
• Experience developing and maintaining reports and dashboards for key sales metrics such as pipeline, pipeline coverage, opportunity progression, forecasting, conversion, and sales performance.
• Strong proficiency in Google Sheets / Slides and Microsoft Excel / PowerPoint, with the ability to work with large datasets and develop clear management-level analysis.
• Good working knowledge of process automation platforms such as Make, Airtable, or similar tools.
• Hands-on interest or experience using AI tools such as ChatGPT, Claude, or similar platforms to improve business workflows, research, documentation, automation, and operational efficiency.
• Strong analytical and problem-solving skills, with the ability to identify process gaps, assess root causes, and translate findings into scalable operational solutions.
• Strong project management skills and the ability to independently manage multiple projects, priorities, and stakeholders in a fast-paced and evolving environment.
• Excellent spoken and written communication, stakeholder-management, interpersonal, and relationship-building skills.
• Ability to work cross-functionally with Sales, Marketing, Finance, IT, and other teams and drive alignment across processes, systems, and data.

Benefits

• Competitive salary
• Flexibility: Work from home two days a week, get up a bit later, skip the commute, and put the time back into your deadlines.
• Get social: When we work from home, we play from home with fun after-work activities like Social Fridays. If you’re in the office, feel free to join these events in person.
• Flat organization: With a very strong entrepreneurial culture and no corporate politics.
• Personal development: You will have the opportunity to work with multiple tools in an ever-evolving environment, along with support for other areas of personal development.
• Diversity: We pride ourselves on our international working environment.