Role Overview
This role is responsible for developing and implementing premier banking development initiatives, ensuring timely and quality delivery of services to customers. The specialist will conduct business analysis, coordinate with the IT team, and resolve customer complaints. The role requires strong analytical and problem-solving skills, with a focus on delivering high-quality results within predetermined timelines.
What You Will Do
Key responsibilities include conducting business analysis, coordinating with the IT team, ensuring the smooth operation of the Premier Banking platform/system, and resolving customer complaints. The specialist will also monitor the usage of budget and invoices related to the program/benefit proposal given to customers.
Why It Might Be a Fit
To be successful in this role, you will need strong analytical and problem-solving skills, with a focus on delivering high-quality results within predetermined timelines. You should be able to work effectively in a team environment and communicate complex ideas to stakeholders. Experience in business development, IT coordination, and customer service is highly desirable.
Requirements
- Bachelor’s degree in Business Administration or related field
- 5+ years of experience in business development, IT coordination, and customer service
- Strong analytical and problem-solving skills
- Ability to work effectively in a team environment
- Excellent communication and interpersonal skills
Benefits
- Competitive salary
- Benefits package
- Opportunities for professional growth and development
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