Role Overview
This position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up, and resolution to client inquiries or issues.
What You Will Do
Assist customers with product questions, ordering, order tracking, complaints, and problems, and provide information requested by customers in a timely fashion.
Why It Might Be a Fit
The role requires handling client inquiries, resolving issues, and providing guidance with professionalism and accuracy, and building strong relationships both internally and externally.
Requirements
- High school diploma / equivalent or comparable in related experience
- Detail oriented
- Good with basic math
- Skilled in Microsoft Office suite
- Good organizational and problem-solving skills
- Experience with a multi-line phone system
- Attention to detail
- Ability to work overtime when needed
- Pleasant phone personality
- Ability to multi-task
Benefits
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
To apply for this job please visit linkedin.com.
Follow us on social media