Marketing Operations Manager

Role Overview

The Marketing Operations Manager will be part of a Marketing Operations team embedded within the marketing function of a global events client. The team’s mission is to make the wider marketing team more productive, efficient, and profitable. The role will involve leading projects, partnering with specialist teams, and working independently to prioritize and manage projects.

What You Will Do

The Marketing Operations Manager will be responsible for coordinating event guides, reviewing design requests, managing briefing timelines, and supporting pre-show and onsite registration. They will also be responsible for keeping marketing requirements on track for the Swapcard event app and supporting the marketing signage lead.

Why It Might Be a Fit

The ideal candidate will have strong project management and coordination skills, excellent verbal and written communication, and experience working across teams and balancing different stakeholder needs against business outcomes.

Requirements

• Strong project management and coordination skills
• Excellent verbal and written communication
• Experience working across teams and balancing different stakeholder needs against business outcomes
• Experience developing and improving processes to streamline ways of working
• Close attention to detail and a well-organised approach to planning
• A proactive approach: you anticipate needs, ask for clarity and take initiative
• Familiarity with project management tools such as Monday.com
• Familiarity with event technology such as Visit registration and Swapcard
• Proficiency with Gen AI tools relevant to marketing operations to improve output quality and efficiency
• Experience building personal AI workflows to improve efficiency and quality
• An agentic approach to problem-solving, breaking complex tasks into clear, manageable steps
• Ability to critically evaluate AI outputs and apply human judgement