Data Analyst / Computational Linguist

Role Overview

This role sits between data analytics and computational linguistics, helping improve Omilia’s Drive-Thru Voice AI by tracking system performance, analyzing production data, and proposing fixes and enhancements to NLU models and conversation flows.

What You Will Do

Write SQL queries, build reports and dashboards, track KPIs, run analyses, and identify optimization opportunities; review real drive-thru dialogs, spot error patterns, and propose actionable improvements for accuracy and user experience; implement and test semantic models and conversation flow using machine learning and rule-based techniques.

Why It Might Be a Fit

Accountable within demanding deadlines, excellent command of spoken and written English, excellent communication skills, and experience working with complex datasets to drive business decision-making.

Requirements

• Degree in Computational Linguistics, Data Science, Computer Science or a related field, or equivalent experience
• At least 1 year of experience in data analysis or NLP
• Experience with SQL and visualization tools for data querying, visualization, and dashboard creation
• Experience working with complex datasets to perform data analysis, extract actionable insights, and drive business decision-making
• Excellent command of spoken and written English
• Excellent communication skills; able to present findings clearly to technical and business audiences
• Accountable within demanding deadlines

Benefits

• Competitive compensation
• Long-term employment with the working days vacation
• Development in professional growth (courses, training, etc)
• Being part of successful cutting-edge technology products that are making a global impact in the service industry
• Proficient and fun-to-work-with colleagues
• Apple gear

Tagged as: Data Analysis