Senior Director, Sales Operations

Role Overview

The Senior Director, Sales Operating System is responsible for designing and running the integrated commercial operating system that enables Health Systems Sales to execute with greater productivity, discipline, and predictability. This role connects commercial intelligence, seller and manager capability, and scalable selling motions to improve pipeline creation, opportunity execution, forecast accuracy, and overall commercial performance.

What You Will Do

Own the Sales Operating System, define and lead the Sales Operating System for the Health Systems commercial organization, including operating cadence, decision governance, performance visibility, and cross-functional execution. Translate leadership priorities into clear operating plans, execution discipline, and measurable outcomes.

Why It Might Be a Fit

This is a strategic leadership role responsible for integrating commercial planning and performance management, sales enablement, and centralized SDR/Inside Sales motions into a coherent Sales Operating System that supports both near-term execution and long-term transformation.

Requirements

• 12 or more years of experience in Sales Operations, Revenue Operations, Sales Operations, Sales Enablement, Commercial Strategy, or related commercial leadership roles in a complex B2B environment.
• 5 or more years of people leadership experience, including leading leaders and building multi-functional teams.
• Track record of designing or running a commercial operating model that connects planning, forecasting, performance management, enablement, and execution.
• Strong experience with annual planning, forecasting, pipeline inspection, territory design, capacity planning, and KPI management.
• Demonstrated ability to turn executive priorities into operating cadence, decision governance, and coordinated cross-functional execution.
• Experience leading or materially influencing sales enablement, change adoption, or manager capability programs tied to commercial outcomes.
• Strong command of CRM and analytics tools, especially Salesforce, with the ability to define business requirements, prioritize sales needs, and partner effectively with a centralized CRM platform and data team that leads build and execution work.
• Strong executive communication and decision-support skills, including the ability to synthesize complexity into structured recommendations and leadership materials.
• Ability to lead through transformation, clarify ownership, and improve execution across a matrixed commercial organization.