Director, Data Operations

Role Overview

The Director, Data Operations, is a senior leader responsible for guiding the strategy, development, and execution of data operations, business intelligence solutions, and data governance processes across agency teams and client accounts.

What You Will Do

Develop, implement, and maintain comprehensive data management, governance, and quality frameworks to support the agency’s and clients’ business objectives. Lead the adoption and enhancement of business intelligence tools, data warehousing solutions, and process automation.

Why It Might Be a Fit

The ideal candidate will have 8+ years of experience in data operations and/or business intelligence, with a strong familiarity with all available analytics and technology tools, both syndicated and proprietary.

Requirements

• 8+ years’ experience in data operations and/or business intelligence
• 5–6+ years’ experience in an advertising agency environment (ad operations, analytics, digital investment, or related disciplines)
• 6+ years’ experience working with digital media data (ad server, digital, search, social, video, offline, etc.)
• 4–6+ years’ experience in data governance and quality processes within data warehousing, ETL, and BI environments
• 5–6+ years’ experience in management roles, including managing direct reports and offshore teams
• 5–6+ years’ experience in client-facing roles
• Demonstrated success in leading the design, development, and delivery of data management frameworks and reporting applications
• In-depth expertise with processes across multiple media channels and diverse datasets (paid, owned, etc.)
• Exceptional attention to detail, organizational, multitasking, and project management skills
• Excellent communication skills—can translate complex technical topics for various audiences
• Strong ability to troubleshoot and resolve complex data and process issues
• Experience with budgets, resource scoping, and agency operations
• Media industry experience highly preferred