Role Overview
The Customer Success Management function will be responsible for developing and fostering strong relationships with customers, acting as their leading point of contact for all matters pertaining to their account.
What You Will Do
Responsibilities include portfolio and relationship management, commercial acumen, reporting and account planning, and expertise and knowledge sharing.
Why It Might Be a Fit
We are looking for a highly driven and collaborative individual who balances strategic thinking with commercial acumen to drive account retention, team synergy, and growth.
Requirements
- 3 years + experience in a similar role
- Ability to work towards monthly sales targets and KPI’s
- Resourceful and self-motivated with a solution-orientated attitude
- Empathetic and able to build a great rapport with clients and colleagues alike
- Excellent communication and interpersonal skills
- Strong organisational, administrative and IT skills
Benefits
- Competitive salary
- Benefits
- Hybrid working
- Flexible working and mental health support
To apply for this job please visit onclusive.hire.trakstar.com.
Follow us on social media