Role Overview
Support the global Customer Success (CSM) team, responsible for renewals process, through operational and business support. Partners with sales leadership to guide programs, decision support, and business process improvement.
What You Will Do
Anticipate demand, quota and territory planning, forecasting, pipeline management, sales commissions calculations, sales maker attainment, account and lead management, annual planning and prioritizing, sales automation, tools and reporting programs.
Why It Might Be a Fit
Experience in enterprise technology industry, dynamic multi-country and cross-cultural environments, proficiency with enterprise tools, ability to adapt in a changing environment, creative thinking and problem-solving skills, strong organizational and relationship building skills.
Requirements
- Bachelor’s Degree or equivalent incremental work experience
- 3+ years of Operations, Sales Support, or relevant work experience
- Experience in enterprise technology industry
- Experience working in dynamic multi-country and cross-cultural environments
- Proficiency with enterprise tools – SFDC, Aviso, Power BI, Excel, PowerPoint
- Ability to quickly adapt in a changing environment, flexible, and open-minded
- Creative thinking and problem-solving skills
- Strong organizational and relationship building skills
- Demonstrated analytical and project management skills
- Strong written and verbal communication skills
To apply for this job please visit careers-oneidentity.icims.com.

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