Role Overview
The Marketing Operations Manager will support the execution and day-to-day operations of member engagement marketing across the full member journey, from enrollment and activation through ongoing lifecycle communications.
What You Will Do
The role involves executing and QA-ing member campaigns across email, SMS, landing pages, and direct mail, coordinating direct-mail production, managing marketing intake and project coordination, and building the experiment pipeline.
Why It Might Be a Fit
The ideal candidate will have 2-4 years of experience in marketing coordinator, marketing operations, or lifecycle marketing execution roles, with experience supporting multi-channel campaign execution and strong organizational and project-coordination skills.
Requirements
- 2-4 years in a marketing coordinator, marketing operations, or lifecycle marketing execution role
- Experience supporting multi-channel campaign execution across email, SMS, landing pages, and/or direct mail
- Comfortable working hands-on in a customer engagement platform such as Braze or Iterable
- Strong organizational and project-coordination skills
- Experience coordinating external vendors and print/direct-mail production
- Strong writing and communication skills
- Familiarity with design tools such as Canva, Figma, or Adobe Creative Suite
- Comfortable working alongside automation and AI tools
Benefits
- Base salary range of $80,000 – $100,000
- Equity incentive plan
- Competitive benefits plans
To apply for this job please visit job-boards.greenhouse.io.
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