Call Center Sales Operations Manager

Role Overview

Join the innovative team at OneTouch Direct as a Call Center Sales Operations Manager and play a pivotal role in driving excellence in our sales operations!

What You Will Do

Oversee and manage all aspects of sales operations within the call center to optimize performance and efficiency.

Why It Might Be a Fit

Strong leadership skills with a proven track record of managing and developing teams, exceptional analytical skills with the ability to interpret data and make data-driven decisions, and excellent communication and interpersonal skills to interact effectively with a diverse group of stakeholders.

Requirements

• Bachelor’s degree in business, management, or a related field
• 3+ years of experience in sales operations or management within a call center environment
• Strong leadership skills with a proven track record of managing and developing teams
• Exceptional analytical skills with the ability to interpret data and make data-driven decisions
• Excellent communication and interpersonal skills to interact effectively with a diverse group of stakeholders
• Proficiency in CRM software, reporting tools, and Microsoft Office Suite

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Daily and weekly incentives to create a fun, competitive, and rewarding environment!
• Refer a friend and earn up to $2,000 per person!