Sales Technology Manager

Role Overview

The Sales Technology Manager will own the design, implementation, and continuous improvement of sales technology and revenue processes. They will partner closely with Sales, Sales Leadership, GTM Operations, IT, and other cross-functional stakeholders to understand business needs, translate them into scalable solutions, and ensure our sellers have the tools, workflows, and insights they need to be productive and successful.

What You Will Do

The Sales Technology Manager will oversee core sales technology capabilities, including Gong for forecasting, cadence management, and call recording. They will ensure we have the right technology and process design to deliver a best-in-class seller experience, measured through technology adoption, process efficiency, data quality, seller satisfaction, and the reliability of revenue workflows and insights.

Why It Might Be a Fit

The ideal candidate is a collaborative, systems-oriented rockstar with 5+ years of experience in Revenue Operations, Sales Operations, Sales Technology, or a related operations role. They will have hands-on experience administering, implementing, or optimizing Gong or a comparable sales engagement, conversation intelligence, forecasting, or revenue technology platform.

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, Sales Technology, or a related operations role
• Hands-on experience administering, implementing, or optimizing Gong or a comparable sales engagement, conversation intelligence, forecasting, or revenue technology platform
• Strong understanding of sales processes, including pipeline management, forecasting, activity and cadence management, call recording, coaching, and seller productivity
• Experience translating business requirements into practical technology and process solutions
• Strong understanding of Salesforce and how sales technology integrates with CRM and the broader go-to-market technology ecosystem
• Experience managing technology roadmaps, implementation projects, system enhancements, and cross-functional process changes
• Ability to assess downstream impacts, identify root causes, and design solutions that are scalable, governed, and easy for sellers to adopt
• Strong analytical and problem-solving skills, with the ability to use data and stakeholder feedback to prioritize improvements and measure outcomes
• Excellent written and verbal communication skills, including the ability to document processes, communicate technical concepts clearly, and influence stakeholders at multiple levels
• Collaborative, service-oriented mindset with a strong focus on seller experience and operational excellence
• Self-starter with strong attention to detail and the ability to manage multiple priorities in a fast-paced, deadline-focused environment
• Bachelor’s degree or equivalent relevant work experience

Benefits

• Comprehensive healthcare coverage
• Flexible PTO
• Equity RSUs
• Annual performance bonus opportunities
• Retirement account support
• 14+ weeks of paid parental leave
• Career development opportunities
• Company-paid privacy certification exam fees

Tagged as: Forecasting, Pipeline Management, Salesforce