Role Overview
The Customer Success Manager will support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. The role sits at the intersection of relationship management, strategy, and execution.
What You Will Do
Manage a portfolio of partners, guide advertisers through onboarding and campaign launches, analyze campaign performance, and provide clear, actionable recommendations to improve outcomes.
Why It Might Be a Fit
The ideal candidate will have 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role, and experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
Requirements
- 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role
- Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment
- Experience with data querying (e.g. SQL, advanced excel/GSheet)
- Ability to communicate clearly and build trust with both technical and non-technical stakeholders
To apply for this job please visit jobs.ashbyhq.com.

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