Growth Marketing, Creative and Ad Operations

Role Overview

The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel – from awareness and acquisition through activation, retention, and expansion – using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.

What You Will Do

Build and run the creative and advertising operations system that powers OpenAI’s paid marketing programs. You will connect Creative and Growth Marketing teams, establish clear processes for producing and launching high-quality ads, and keep the operational details behind paid campaigns organized, accurate, and scalable.

Why It Might Be a Fit

You might thrive in this role if you have 7+ years of experience in creative operations, growth or performance marketing, integrated marketing, or a related role supporting paid marketing programs. You should have exceptional attention to detail and operational rigor, with a track record of owning high precision work in either creative or campaign operations.

Requirements

• 7+ years of experience in creative operations, growth or performance marketing, integrated marketing, or a related role supporting paid marketing programs
• Exceptional attention to detail and operational rigor, with a track record of owning high precision work in either creative or campaign operations
• Experience building or improving creative production workflows, project trackers, asset libraries, approval processes, and other systems that help teams execute consistently
• Hands-on familiarity with major paid advertising platforms such as Meta, Google, TikTok, YouTube, Reddit, or LinkedIn, including campaign trafficking, asset requirements, and launch QA
• Working knowledge of marketing tracking and measurement, including UTMs, pixels, conversion events, platform reporting, and basic campaign or creative performance analysis
• Strong project management and organizational skills, with the ability to manage multiple deadlines, keep stakeholders aligned, surface risks early, and follow through on details
• Clear written and verbal communication, strong cross-functional collaboration skills, and the ability to turn growth priorities into actionable briefs, testing plans, and next steps
• Comfort working in a fast-moving environment and a proactive, resourceful approach to solving problems; experience with billing, invoicing, vendor management, or workflow automation is a plus

Benefits

• Relocation assistance
• Hybrid work model of 3 days in the office per week