Role Overview
Customer Experience Specialist will deliver premier customer service and a world-class experience to thousands of customers every day. This is a critical frontline role that touches every operation at Opendoor and supports customers during the most meaningful financial decision of their lifetime.
What You Will Do
Be the face and voice of Opendoor handling the sophisticated needs of our customers with integrity, empathy, and efficiency. Guide customers to understand all aspects of the Opendoor home-buying and home-selling process by responding quickly to questions and unresolved issues.
Why It Might Be a Fit
You’ll have a front-row seat to view the complexity of our mission and help us build industry-defining solutions while developing real estate mastery along the way. You’ll need to be mission-driven, hungry, a true empath, skilled communicator, solution-oriented, and adaptable.
Requirements
- Must be in office for all scheduled working days that fall on Monday, Tuesday, Thursday, and Friday.
- Must be able to work flexible hours, including weeknights and weekends.
- Must be able to work in a fast-paced, high-volume call environment.
- Must have experience or knowledge in real estate.
- Must be efficient in simultaneously navigating multiple systems.
Benefits
- Paid time off
- 12 paid holidays per year
- Medical/dental/vision insurance
- Basic life insurance
- 401(k) to eligible employees
To apply for this job please visit linkedin.com.
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