Senior Customer Enablement Manager

Role Overview

As Customer Enablement Manager, you’ll lead and professionalise our training and consulting programme, guide major private and public organisations from their first Proof of Concept to confident, organisation-wide adoption, and engage on eye level with everyone from new users to senior executives.

What You Will Do

Deliver engaging trainings, workshops and consulting sessions, onboard new clients, help existing clients get the most out of OpenProject, and ensure our training material is always up to date.

Why It Might Be a Fit

You’ll shape how OpenProject is introduced at some of Europe’s largest private and public organisations, and contribute to a high-visibility open source project with strong values around transparency and collaboration.

Requirements

• Several years of experience in consulting and training, ideally with corporate and/or public sector clients
• Fluency in German (native level) and English (our business language)
• Outstanding communication, presentation and facilitation skills
• A professional, confident presence and excellent people skills
• A talent for teaching
• A solid understanding of project management methods (classic, agile and hybrid) and of how large organisations work
• Excellent time management and prioritisation skills
• A structured, hands-on mindset and the drive to build and improve processes
• Experience with Jira (Data Center) is preferred; experience with OpenProject is a strong plus
• Willingness to travel regularly for on-site trainings and workshops

Benefits

• Job bikes
• Paid child care