Sales Operations Manager, Direct Sales

Role Overview

The Sales Operations Manager, Direct Sales is the operational partner responsible for helping the AE organization generate revenue with greater clarity, discipline, speed, and predictability. This is a manager-level individual contributor role with no direct reports. The role partners closely with Sales leadership, Revenue Operations, Enablement, Finance, Business Systems, SDR, and Marketing to improve how the Direct Sales motion runs from lead and opportunity management through Closed Won.

What You Will Do

The Sales Operations Manager, Direct Sales will diagnose what is slowing sellers down, pressure-test pipeline and forecast assumptions, identify where process or data is breaking down, and lead operational changes that improve sales execution. Success in this role means Sales leaders trust the forecast, managers have clear operating views, sellers understand what good looks like, and the business can see where the pipeline is healthy, where risk exists, and where to focus next.

Why It Might Be a Fit

The right person will have a deep understanding of the Direct Sales motion, including lead flow, opportunity management, pipeline creation, forecast cadence, sales stages, handoffs, and performance drivers. They will establish strong relationships with Sales leadership, frontline managers, SDR Ops, Enablement, Finance, Marketing, Business Systems, and Analytics. They will also have experience in building scalable processes that improve seller productivity without creating unnecessary administrative burden.

Requirements

• Proven examples from your career that show you can do this job — that you’ve built systems, driven alignment, and created impact at scale.
• Experience in building systems, driving alignment, and creating impact at scale.
• Ability to diagnose seller friction across CRM workflows, sales tools, lead/opportunity processes, and handoffs.
• Experience in building scalable processes that improve seller productivity without creating unnecessary administrative burden.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible PTO
• 401(k) matching
• Incentive stock options
• Volunteer time off
• Employee Resource Groups
• Generous professional development program
• Dedicated annual time off for learning and growth