Web Operations Project Manager

Hybrid Full TimeBoston, Massachusetts, United StatesOptomi

Role Overview

The Web Operations Project Manager will play a key role in managing digital projects, optimizing workflows, and building AI-powered agents to automate routine operational tasks within ClickUp. The ideal candidate is a strong Project Manager with hands-on ClickUp experience, a solid understanding of Web Operations, and the ability to leverage AI and automation to improve efficiency across cross-functional teams.

What You Will Do

The individual will support intake and backlog management, workflow automation, release verification, and day-to-day web operations. They will help maintain operational processes, coordinate stakeholders, and ensure projects and deliverables remain organized and on track.

Why It Might Be a Fit

The ideal candidate is a strong Project Manager with hands-on ClickUp experience, a solid understanding of Web Operations, and the ability to leverage AI and automation to improve efficiency across cross-functional teams.

Requirements

  • 3–5 years of experience in Project Management, Operations, Project Coordination, or Workflow Management
  • Strong Project Management background with experience independently managing multiple concurrent projects
  • Hands-on experience with ClickUp, including workflows, automations, custom fields, forms, and views
  • Web Operations experience and a strong understanding of how websites function, including web workflows, deployments, testing, and ongoing site maintenance
  • Hands-on experience building or configuring AI agents and LLM-powered automations
  • Experience with prompt engineering, automation configuration, and testing/evaluating AI outputs
  • Understanding of workflow logic, APIs, and webhooks, with the ability to write or adapt basic scripts
  • Strong organizational, communication, and documentation skills
  • Experience managing cross-functional stakeholders and coordinating project deliverables
  • Understanding of AI governance, access control, and data privacy practices

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To apply for this job please visit linkedin.com.

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