Business Operations Program Manager – Analytics & AI

Role Overview

The role combines analytical thinking, program management, and practical AI skills to help the business achieve its goals. The ideal candidate brings a practical understanding of business performance and how teams work together.

What You Will Do

Manage business operations initiatives, develop actionable insights, coordinate delivery across teams, apply AI and automation, strengthen data quality and consistency, communicate findings and progress, and put improvements into practice.

Why It Might Be a Fit

The ideal candidate is comfortable moving between detailed analytical work and coordinating activities across stakeholders, and is able to communicate clearly and follow through to help teams achieve shared outcomes.

Requirements

• Bachelor’s degree in Business, Operations, Mathematics, Statistics, Economics, Finance, or a related field, or equivalent practical experience
• 5+ years of relevant experience in business operations, program or project management, business analytics, workforce analytics, or financial planning and analysis
• Strong analytical skills and Excel proficiency, including the ability to organize complex data, validate accuracy, identify trends, and develop actionable recommendations
• Practical understanding of business performance and how operational decisions affect resources, execution, and results
• Experience applying AI tools to analysis, reporting, or workflow improvement, with the ability to evaluate and validate outputs
• Strong written and verbal communication skills, including the ability to explain findings, communicate progress, and collaborate with business and technical stakeholders
• Ability to independently manage assignments, balance competing priorities, follow through on commitments, and handle sensitive information appropriately

Benefits

• Competitive benefits that support our people with flexible medical, life insurance, and retirement options
• Volunteer programs