Role Overview
Conduct comprehensive quality audits across the Customer Deal Desk organization, ensuring adherence to established policies, procedures, compliance requirements, and operational excellence standards.
What You Will Do
Perform detailed quality audits, evaluate compliance, analyze audit findings, and prepare and present audit reports to leadership teams.
Why It Might Be a Fit
The position plays a critical role in driving quality improvements, identifying process gaps, providing actionable insights, and partnering with stakeholders to enhance overall deal review accuracy and operational effectiveness.
Requirements
- Extensive experience in Customer Deal Desk operations supporting License, Cloud, and Hardware businesses.
- Strong understanding of Oracle deal desk processes, deal structures, approvals, contracting, and compliance requirements.
- Proven experience in quality auditing, process reviews, risk identification, and operational governance.
- Demonstrated ability to analyze complex transactions and provide clear recommendations.
- Excellent communication, stakeholder management, and presentation skills.
- Advanced analytical and reporting capabilities.
- Subject Matter Expert (SME) knowledge of Customer Deal Desk processes is mandatory for this role.
Benefits
- Flexible medical, life insurance, and retirement options
- Volunteer programs
To apply for this job please visit eeho.fa.us2.oraclecloud.com.
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