Senior Customer Success Manager – Oracle Health

Role Overview

The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and long-term success across a defined portfolio of high-impact customers.

What You Will Do

Key responsibilities include developing and maintaining strong relationships with senior customer executives, leading strategic business reviews, and driving adoption and measurable outcomes aligned to customer goals.

Why It Might Be a Fit

The role requires strong business acumen, executive communication skills, and the ability to navigate complex environments while championing customer needs and mitigating risk.

Requirements

• Strong business acumen
• Executive communication skills
• Ability to navigate complex environments
• Strategic partnership and executive engagement skills
• Customer success and value realization skills
• Cross-functional leadership skills
• Operational excellence skills
• Retention, growth, and business impact skills
• Leadership and thought partnership skills

Benefits

• Flexible medical insurance
• Life insurance
• Retirement options
• Volunteer programs